Returns & Exchanges
At QVR Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unused condition. Please ensure all lace remains uncut and original packaging is intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully pack the unwashed and unaltered hair extensions or wig in its original branded box, including all tags and complimentary accessories.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing